Yesterday Mrs. Micah wrote about reusing the envelopes that companies give you to pay your bill.  For example using the envelope you got with your electric bill to pay your credit card bill.  It will probably end up at your electric company because the envelope is encoded and the machines won’t know that isn’t the address on the front.  Make sense?

Her post reminded me of a conversation I had with a lady when I was working in credit card customer service.  She had mailed her payment and her husband’s payment in the same envelope.  Well, her efforts to save $.42 cost her $35.  I explained that the machine that processes payments didn’t realize that the two checks should be credited to two different accounts.  She didn’t believe me that actual people don’t open the envelopes.  She thought I was lying that a machine opened the envelope, took out the payment, read the bar code on the payment coupon, and credited the appropriate account.  Like I would make that up.  lol.

But anyways, it’s true.  So if you have two accounts at the same company make sure you send them in separately.  Or even better, pay them online.

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